# Why is my electricity bill high in Madhya Pradesh?

## Why is my electricity bill high in MP?
A high MPPKVVCL bill in Madhya Pradesh is usually caused by one of five things: a meter reading error, the wrong tariff slab being applied, a power factor surcharge that should not have been applied, missing solar export credit, or a real increase in consumption. bijlibillwala checks all five on every bill you upload.

## How do I check if the meter reading on my bill is correct?
Take the current reading on the bill and subtract the previous reading. Multiply by the meter's multiplying factor (MF). The result should equal the consumption (units) charged. If it does not match, the meter reading is wrong and the bill is overcharging you.

## What if the tariff slab on my bill is wrong?
MPPKVVCL uses the LV-1.2 tariff schedule published by MPERC. Each slab (0-50 units, 51-150, 151-300, 301-500, above 500) has a different rate. If your consumption fell in slab 2 but the bill charged slab 3 rates, you have been overcharged. bijlibillwala computes the expected charges from the latest MPERC tariff order and compares them line by line.

## When does a PF surcharge apply?
A power factor (PF) surcharge applies only when your power factor drops below 0.85. If the bill reports a PF of 0.91 but still charges a PF surcharge, that is a billing error. This is more common for shops and small businesses than for households.

## Why is my solar net-metering credit missing or smaller than expected?
The export meter records units you pushed back to the grid. Those units should reduce your net consumption, and unused export credit should bank forward to the next month. If the bill ignored the export, applied the wrong banking carry-forward, or used the wrong rate, the solar credit will look smaller than it should be. bijlibillwala reconciles import, export, net consumption, and banking continuity automatically.

## Can my electricity bill be high because of estimated readings?
Yes. If the meter could not be read for a month (gate locked, meter inaccessible), MPPKVVCL estimates the reading. The estimate is usually adjusted in the next actual reading. If the estimate was significantly higher than your real usage, you ended up paying more for that month and a credit may be due in the adjustment.

## What should I do if I find my bill is wrong?
Call MPPKVVCL helpline 1912 first — keep the bill number and the specific discrepancy ready. If the helpline does not resolve it, write to your AE/EE (their details are on the bill) with a written grievance. bijlibillwala drafts this grievance packet automatically with the exact numbers. If the AE/EE does not resolve within 30 days, escalate to the Forum for Redressal of Consumer Grievances (FRCG) at the MPPKVVCL divisional headquarters.

## How long does it take MPPKVVCL to refund an overcharge?
Once the discrepancy is accepted, MPPKVVCL typically adjusts the credit on the next bill rather than refunding cash. For larger amounts you can request a cash refund through your AE/EE, processed under MPERC's Consumer Grievance Redressal Regulations.